Returns & Exchanges

Returns, Exchanges, and Warranty Policy

We know that finding the perfect ring is important, and so is getting the perfect fit. That's why we offer a hassle-free exchange policy. The first size exchange for USA customers is free. Additional exchanges may have a shipping or re-stocking fee.

Returns & Exchanges:

• You have 30 days from the date of delivery to request an exchange or return unless otherwise arranged.
• Returned items must be unworn, undamaged, and in their original packaging with all tags attached. Returns require the customer to pay shipping. Any returns after the first ring may have a re-stocking fee.
• Please note that we cannot accept returns or exchanges for items that have been re-sized, engraved, or altered in any way.

Warranty:

• We offer a 1-year warranty against any defects in materials or workmanship.
• This warranty covers repairs or replacements (at our discretion) for any manufacturing defects or breakage that occurs during normal wear and tear.
• Damage caused by misuse, neglect, accidents, or alterations is not covered under warranty.

Please Note:

• We reserve the right to limit returns or exchanges in cases of excessive returns or suspected fraudulent activity.

Contact Us:

If you have any questions or would like to setup an exchange or return, please don't hesitate to contact our customer service team. They are always happy to help! contact@redwoodrings.com